eTrucker Privacy Policy (AMBG Desarrollos Informáticos SL)

Effective Date: May 10, 2024

Introduction

Welcome to eTrucker, a mobile application developed by AMBG Desarrollos Informáticos SL («we,» «us,» or «our»). This Privacy Policy describes how we collect, use, and disclose your information when you use our App.

Scope of this Policy

This Privacy Policy applies to all users of the eTrucker App, including both registered and unregistered users. By using the App, you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the App.

Information We Collect

We collect the following information when you use our App:

  • Personal Information: This may include your name, email address, phone number, and other information that you provide to us when you create an account or use certain features of the App.
  • Non-Personal Information: This may include information about your device, such as your device model, operating system version, and IP address. We may also collect information about your use of the App, such as the features you access and the content you view.

In addition, eTrucker may collect the following additional information:

  • Location Data: We may collect your location data when you use the App, such as your GPS coordinates or the address of your delivery destination.
  • Delivery Information: We may collect information about your deliveries, such as the pickup and delivery locations, the type of cargo, and the delivery status.
  • Payment Information: If you use the App to make payments, we may collect your payment information, such as your credit card number or bank account information.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and operate the App: We use your information to provide you with the features and services of the App, such as the ability to find and book deliveries, track your shipments, and manage your payments.
  • To improve and personalize the App: We use your information to improve the performance and usability of the App, and to provide you with personalized recommendations and content.
  • To send you marketing communications: We may use your information to send you marketing communications, such as newsletters and promotional offers. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications.
  • To respond to your inquiries and requests: We use your information to respond to your inquiries and requests for support.
  • To comply with legal and regulatory obligations: We may use your information to comply with our legal and regulatory obligations, such as to prevent fraud and abuse, and to respond to legal requests.

Sharing Your Information

We may share your information with third-party service providers who help us operate the App. We will only share your information with these providers to the extent necessary to provide the services.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

We will not share your information with any third-party for their own marketing purposes without your consent.

Your Choices

You have the following choices regarding your information:

  • Access and Update Your Personal Information: You can access and update your personal information through the App settings.
  • Delete Your Personal Information: You can request to delete your personal information by contacting us at [Your Email Address]. Please note that we may retain certain information for a period of time as necessary to comply with our legal and regulatory obligations.
  • Opt Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee the security of your information.

Children’s Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at ambg@ambg.es. We will take steps to delete the information from our servers.